That is until this past Monday. I gathered all my documents including her ginormous folder with her entire file from CPS, her adoption decree, and her new birth certificate with none other than yours truly as mother, and found the courage to go down to fight the good fight. I'd heard so many stories of social security office workers not cooperating in issuing a new number that I really didn't want to deal with the hassle. Unfortunately our tax situation has become extremely complicated and to fix it I need to get her name changed on her card, and so the journey began.
The first office the website directed mie to was in a really bad part of town. The second was 35 miles away. I was sure there was a closer one in a neighborhood where I had a better chance of surviving and sure enough after a little digging and playing with the tool I found the best of both worlds. After a short drive I found myself sitting in the waiting room with all of 3 other people ahead of mie. Yet another reason we love Texas instead of California.
I was nervous sitting in that waiting room and when I got called out of the special waiting area to the main lobby I was even more worried that I would find one of the dreaded naysayers rather than a helpful, friendly face.
"I need your identification and your daughter's"
"Will the birth certificate work? I forget which one is the identification. The adoption decree?"
I start to hand it to her...
"The adoption decree will work, or the immunization record, or (insert 10 more things here)".
"Uh that's ok - here's the adoption decree."
After answering lots of questions and giving her more support she asked the critical questions I was waiting for:
"Does she know she's adopted?"
"Are either of her adoptive parents her step-parent? Grandparent?"
Then some more documentation and more typing on her end.
Then she asked two more important questions:
Do you realize the information you are providing will be used to obtain a new social security card for your daughter?
Under penalty of perjury do you attest that the information you are providing is accurate to the best of your knowledge?
Then she gave mie my receipt and said:
"Because you answered no on those questions (the first two) your daughter will be getting a new social security number."
And that was it! No arguing, fighting, or hopping from window to window to find a helpful individual.
I thanked her profusely.
I should get her card in 2 weeks, they said. We'll see if it actually has a new number...
I'm linked up today with Thankful Thursday at a Punk, a Pumpkin, and a Peanut. Come and join the fun!